 |
| 下單流程 · Order Process |
| 運費查詢 · Freight Inquiry |
| 運價說明 · Tariff Description |
| 食物進口細則 · Food import regulations |
| 身份證上傳 · ID Card Upload |
| 台灣海關禁運品鏈接 · Links to Taiwan Customs Prohibited Items |
| 馬來西亞海關禁運品鏈接 · Links to Malaysian customs prohibited items |
 |
 「常見問題 1」 - 包裹多长时间可以到？ (How long will it take the package to reach its destination?)：
「回答」：一般需要7-21個工作日，如遇特殊情況或者週末和節假日則相應向後順延，不另行通知；
Generally it takes 7-21 working days, in case of special circumstances or weekends and holidays, it will be postponed accordingly without notice; |
|
「常見問題 2」 - 運費多少錢？ (How much is the freight?)：
「回答」：請點擊“運價說明“進行查詢；另有非標準箱包裹估算費用可在”運費查詢“中計算參考；
Please click "Freight Description" to query; otherwise, the estimated cost of non-standard package can be calculated and referenced in "Freight Query"; |
|
「常見問題 3」 - 每個包裹重量的限制？ (What is the weight limit for each parcel?)：
「回答」：每個包裹不超20kg，相同物品不可超過12個；
Each package cannot exceed 20kg, and the same item cannot exceed 12; |
|
「常見問題 4」 - 不能郵寄的物品？ (Items you can't mail?)：
「回答」：請參見”產品與服務“細則中的”食品進口細則“和”理賠條款“；
Please refer to "Food Import Rules" and "Claim Clause" in "Products and Services" Rules; |
|
「常見問題 5」 - 倉庫/公司地址？ (Warehouse/company address?)：
「回答」：657e Great South Road Penrose Auckland 1061 New Zealand；
|
|
「常見問題 6」 - 工作時間/辦公時間？ (Working hours/office hours?)：
「回答」：紐西蘭時間週一至週五 8am-5pm 公共假期休息.
New Zealand time Monday to Friday 8am-5pm public holidays closed |
| [关闭窗口] |